Operations Assistant at Grand Valley State University
August 2010 - May 2012
-Managed over 750 season ticket holders' accounts in 2011 and 2012.
-Compiled and operated database of organizations for group ticket sales.
-Completed attendance reports for each GVSU sporting event to be sent to the NCAA.
-Organized game day operations such as student ticket sales, security and player complimentary
ticket list set-up.
-Handled media credentials and pass lists for all sporting events
-Supervised a staff of 10 during the 2011-12 school year.
-Operated ticket donations system; worked with over 60 organizations that required tickets.
-Communicated with coaches, GVSU staff and administration concerning ticketing matters.
-Utilized office hours to sell tickets and answer customersâ questions.
-Helped transition athletic ticket program from Star Tickets software to Extreme Tix in 2011
- Sold tickets to GVSU sports such as football, basketball, volleyball, track and
Experience Facilitator at John Ball Zoological Garden
March 2011 - August 2011
Operating various experiences at the John Ball Zoo, including Sky Trail ropes course, zip line, camel rides, swan boats stingray lagoon and budgie cage. Tasks include harnessing participants, operating course and equipment, explaining rules, handling cash and daily safety inspections.
Sales/Delivery at Viscount Pools
May 2005 - September 2010
Worked on the floor selling products such as pool chemicals, parts and accessories as well as billiards and bar room accessories. Also made deliveries of pools, pool tables and bar furniture to customers' homes. Moved pool tables, which included taking down, relocating and setting up the pool table in complete form. Gained experience using cash register, assembling pools and billiard equipment and solving chemical problems in pools.
Maintenance at St. Peter Lutheran Church
April 2009 - August 2010
Cleaning the church and school as well as preparing it for the next year. Summer job to pay for school.
Sports Writer at GVSU Lanthorn
March 2009 - April 2010
-Covered menâs and womenâs sports such as tennis, golf, softball, cross country, track and field,
basketball, rowing, intramural sports and editorials.
-Wrote, edited and published two articles per week, working under deadline.
-Also updated a weekly sports blog on a wide range of GVSU and other sports topics.
-Communicated with coaches, athletes and administrators as primary contacts for information
and quotes and updated a weekly sports blog on a wide range of GVSU and other sports topics.
-Conducted live, phone and email interviews.
-Worked with news staff to generate news and feature concepts for the sports page.
Maintenance at Lutheran High School North
May 2008 - August 2008
Performing end of year work on high school. Tasks included painting, installing overhead lights, laying sod, replacing ceiling tiles and repairing the school roof.
Publishing Coordinator at Entertainment Promotions
-Coordinate book editions through all stages of publishing, including proofs, releases to vendor, bluelines and prototypes.
-Uphold accuracy and meet deadlines.
-Communicate with other departments and peers to ensure deadlines are met and material is accurate.